Junior Cloud Engineer

Power reliable cloud operations by securing resources, resolving incidents, and driving innovation across fast-paced transformation programs.

KEY ACCOUNTABILITY

·       To ensure cloud resources are available, secure and operating as expected

·       To deliver and maintain day-to-day operation of Cloud Environments for all strategic, transition and transformation programs

·       To execute ITIL best practice principles across multiple concurrent release streams in a fast-paced changing environment which align seamlessly with the production release process

·       To contribute to a culture of delivery innovation and accountability

·       To respond to basic incidents, alerts, and service requests within agreed SLA

To maintain accurate records of cloud resources, technologies and processes

EXPERIENCE  & QUALIFICATIONS:

·       Bachelor’s degree in Computer Science, Information Technology, or related field

·       At least 3 years System Administration and hand-on experience operating AWS and/or Azure Platform.

·       Understanding of cloud computing concepts and services (e.g., IaaS, PaaS, SaaS)

·       Basic experience managing operating systems such as Linux and Windows, including installation, configuration, and troubleshooting

·       Understanding of IP addressing, DNS, VPNs, firewalls, and network security principles

·       Experience with scripting languages like Bash, PowerShell, Terraform, or Python to automate tasks and manage resources

·       Providing technical support, diagnosing issues, and resolving system or application problems

·       Basic familiarity with databases and data management

·       Technical understanding of software development lifecycles, IT Architecture and Cloud IT Strategy

Skills and Behaviours

·       Able to manage partners and suppliers, guiding towards technology vision

·       Excellent verbal, written communication and presentation skills, able to influence Delivery and Operations stakeholders

·       Self-driven and proactive

·       Strong problem-solving and communication skills

·       Role model values: Attentive, Reliable, Adaptable

·       Able to work with diverse populations, with cultural sensitivity and agility

Certifications

·       Entry-level certifications such as AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals (mandatory)

·       ITIL Certified v3/v4 (optional but advantageous)