Junior Customer & Sales Support - Prague

About Us KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us! Position Summary You will join our dynamic and international Customer and Sales Support team. You will have direct contact with Czech clients via email and telephone, supporting them with incoming calls, order and quote handling, and office-related tasks.

What will be your responsibilities?

• Go beyond customer expectations and support the sales team.
• Handling all incoming calls and emails from customers and salespersons.
• Processing quotes, orders, and maintaining customer-related data in internal systems.
• Supporting mainly Czech customers and sales team, including office-related tasks.
• Close Cooperation with logistics and accounting departments as well as other departments as needed.

What do we require?

• Educational background or 1-3 years experience in customer service or administrative support.
• Fluent Czech and English (business proficiency)
• Strong communication and problem-solving skills with a service-oriented mindset
• Good organizational skills and ability to manage multiple tasks
• Proficiency in MS Office and comfortable working with internal data systems
• Full onsite presence during the initial training and onboarding period.

What do we offer?

• Competitive Salary and bonus system
• International environment
• Hybrid work (Once the training is completed)
• 3 weeks training in Belgium
• Clear career path and promotion from within culture
• Modern, AI‑supported working environment (AI‑based order entry tool)

Forbes The World's Most Innovative Companies TOP100 2011-2018

Top100 for 8 consecutive years since its inception

Boston Consulting Group's Value Creators Rankings Top 50 2014-2022 #49 in 2022

Top 50 for 9 consecutive years