JUNIOR CUSTOMER EXPERIENCE ADVISOR

We have a newly created entry level/junior office-based role where you will be essential to keeping our office running smoothly.

Do you want a stable, full‑time role within a West Australian family-owned business where you are part of a close‑knit team environment, and everyone pitches in?

 We are looking for someone who:

 - Has a sense of humour, is confident and has a great phone manner

• Can think on their feet and enjoys problem solving

• Works well in a team or autonomously

• Is organised and has a high attentional to detail

• Is punctual, dependable and has a strong work ethic

If you are successful, you will:

· Be the first point of contact including answering incoming calls with confidence and professionalism, greeting visitors and looking after customer queries.

· Accurately and efficiently enter customer orders received via email, phone and in person.

· Basic computer literacy is essential for order entry and administrative tasks.

· Output orders for drivers & update the run sheet.

· Provide general administrative support

· Process stock orders and enter supplier invoices

· Handle EFTPOS, Cash and phoned in card payments

· Training will be provided on EFTPOS and cash handling systems.

· Assist with our Annual Stocktake