Junior Customer Support Executive

Job Summary

We are looking for a motivated and customer-focused Junior Customer Support Executive to join our team. The ideal candidate should have good communication skills and the ability to understand and resolve customer queries effectively.

Key Responsibilities

• Handle customer queries and provide timely and accurate resolutions.
• Respond to customer requests through calls, emails, chats, or other communication channels.
• Understand customer concerns and provide appropriate support and guidance.
• Escalate complex issues to the relevant team when required.
• Maintain accurate records of customer interactions and queries.
• Follow up with customers to ensure their concerns are resolved.
• Maintain a professional and positive relationship with customers.

Required Skills

• 0-1 year of experience in Customer Support, Customer Service, or a related role.
• Excellent verbal and written communication skills.
• Good customer query handling and problem-solving skills.
• Ability to communicate politely and professionally with customers.
• Basic computer knowledge and ability to learn new tools and systems.
• Ability to work effectively as part of a team.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.