Artisan Field
Junior Customer Support Professional
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
8 September 2026
What they need
Job Summary
We are hiring | Junior Parent Support Executive
Dreamtime Learning - Online School
Location: Hyderabad | Hybrid | Remote
Experience: 0-2 Years
Working Days: Monday-Saturday
Laptop: Personal laptop is mandatory
Responsibilities
- Handle parent & student queries through calls, WhatsApp & email
- Support student onboarding and parent engagement
- Manage fee follow-ups & renewals
- Coordinate with Academic, Sales, Finance & Operations teams
- Track student kits and deliveries
- Support basic sales/renewal opportunities
- Maintain CRM and follow-up records
Must Have
- Excellent English + Hindi communication
- Personal laptop is mandatory
- Good calling, follow-up & coordination skills
- Customer/parent support mindset
- 0.6-2 years experience in Customer Support, EdTech, Education
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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