Junior Data Management Specialist

About the role

The Junior Data Management Specialist is responsible for conducting accurate and timely document reviews to support chauffeur onboarding, compliance, and account maintenance. The role focuses on validating required documents, ensuring data accuracy, and escalating unclear or exceptional cases to the DMS Senior. This position plays an essential part in maintaining operational integrity and ensuring that all service provider accounts meet the required standards.

Key responsibilities

• Review chauffeur and partner documents such as IDs, licenses, permits, insurance (COI), registrations, and BGC results.
• Ensure all documents meet basic completeness, accuracy, and validity requirements.
• Upload, classify, and update documents in the system following SOPs.
• Flag discrepancies, missing information, or possible compliance issues.
• Assist in the creation and updating of service provider profiles in Salesforce or other internal tools.
• Monitor pending document submissions and follow up with relevant stakeholders.
• Track expiring documents and ensure timely renewal submissions.
• Escalate unclear, exceptional, or potentially fraudulent documents to the DMS Senior for review.
• Ensure all data entries, document uploads, and updates are accurate and follow naming and filing standards.
• Work within defined SLAs for document handling and verification.

About you

• Strong attention to detail and accuracy.
• Ability to follow structured processes and SOPs.
• Experience with CRM systems (e.g., Salesforce) is an advantage but not required.
• Good communication and coordination skills.
• Ability to manage multiple tasks while meeting deadlines.

Why IntoGREAT?

Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.

Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.

Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.

Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles

Ready to Shape the Future?

Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!