Junior Dining Manager

About the role

The Junior Dining Manager assists the Dining Manager in overseeing daily front-of-house operations, supervising dining personnel, and maintaining high standards of guest service. The role supports staff development, service execution, and operational efficiency while helping ensure a consistent premium shabu-shabu dining experience.

Key responsibilities

• Assist the Dining Manager in supervising daily dining operations and ensuring smooth service.
• Supervise and guide servers, receptionists, cashiers, bartenders, and other dining personnel, as applicable.
• Ensure proper implementation of service standards and company operating procedures.
• Monitor table assignments, reservations, guest flow, and dining area readiness.
• Assist guests with menu selections, broth options, ingredient choices, and tabletop cooking procedures when required.
• Respond to guest inquiries and resolve service concerns promptly and professionally.
• Coordinate with the kitchen team regarding order accuracy, food availability, and service timing.
• Conduct pre-shift briefings and assist in staff training and coaching.
• Monitor employee attendance, grooming, discipline, and service performance.
• Assist in preparing staff schedules and ensuring adequate manpower.

About you

• Graduate of Hospitality Management, Hotel and Restaurant Management, or a related course is preferred.
• At least 1–2 years of restaurant experience, preferably with team leadership or supervisory responsibilities.
• Experience in premium dining, shabu-shabu, hot pot, or Japanese restaurant operations is an advantage.
• Strong communication, interpersonal, and customer service skills.
• Knowledge of restaurant service standards and dining operations.
• Ability to supervise staff and resolve guest concerns effectively.
• Organized, detail-oriented, and capable of working under pressure.
• Willing to work on shifting schedules, weekends, and holidays.
• Willing to be assigned at A-1 Premium Shabu-Shabu SM Nuvali, Laguna.