Junior Executive - Command Centre

About the Job Role

Responsible for handling customer queries, tracking deliveries, coordinating with drivers and internal teams, resolving issues, and providing timely shipment updates to ensure customer satisfaction.

Key Roles & Responsibilities

• Handle customer queries and provide timely updates.
• Coordinate with customers, drivers, and internal teams.
• Track deliveries and resolve customer issues.
• Manage escalations and ensure timely resolution.
• Maintain accurate reports and customer communication.

Qualifications and Skills

• Graduate in any discipline.
• Candidates with 1–2 years of experience can apply.
• Basic knowledge of MS Excel and email.
• Good communication and coordination skills.
• Ability to work in a fast-paced environment.
• Willingness to work in rotational shifts, if required.

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Ambattur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• what is your last package
• What is your expected package
• Are you an immediate joiner

Education:

• Bachelor's (Preferred)

Work Location: In person