JUNIOR EXECUTIVE, IT

Main Tasks & Scope of Work

1. Computer Setup & Workstation Deployment

Hardware Assembly & Preparation:
Unbox, physically inspect, label, and assemble laptops, desktops, monitors, docking stations, and peripherals.

Operating System Configuration:
Install and configure clean images of Windows 11 operating systems following company security guidelines.

Software Provisioning:
Install standard corporate software suites, including productivity tools (Microsoft Office, VPN clients, antivirus solutions), and role-specific applications.

User Onboarding Preparation:
Create user profiles, join devices to the local domain or Active Directory / Entra ID (Azure AD), configure email accounts, and test access permissions prior to employee start dates.

Peripheral & Workspace Setup:
Organize cable management, test network connectivity (LAN/Wi-Fi), and set up physical IT equipment at employee desks or remote dispatch packages.

2. IT Administration & Asset Management

Asset Tracking & Inventory Control:
Tag new hardware with asset tags and log device details (serial numbers, MAC addresses, warranty information, assigned users) into the IT Asset Management (ITAM) database.

Hardware Offboarding & Reclamation:
Collect, clean, wipe (secure disk erasure), and re-image returned hardware from offboarding staff.

Stock & Storage Organization:
Maintain an organized IT storage area, conduct routine stock audits of adapters, cables, keyboards, and mice, and report low inventory levels.

3. Documentation & Process Improvement

User Guide Creation:
Help build and maintain simple "How-To" technical guides and checklists for end users (e.g., Wi-Fi connection guides, printer setup, VPN guides).

Standard Operating Procedure (SOP) Maintenance:
Keep computer provisioning checklists and setup documentation up to date as new software or security policies are introduced.

Please note that this will be a 6 months' TEMP role.

LUM CHANG BUILDING CONTRACTORS PTE LTD.