Junior Field Service Engineer

Responsible for the installation, servicing, maintenance, troubleshooting, and repair of semiconductor equipment to ensure optimal machine performance and customer satisfaction. Support daily technical operations at customer sites, perform equipment diagnostics, and assist with machine setup, upgrades, and process improvements. Work closely with senior engineers and customers to provide effective technical support while maintaining accurate documentation and reports.

Key Responsibilities

• Install, maintain, troubleshoot, and repair equipment at customer sites
• Perform machine setup, modification, servicing, and preventive maintenance
• Support technical troubleshooting and process development activities
• Assist senior engineers with advanced technical tasks such as robot teaching and sub-unit servicing
• Prepare technical reports and documentation
• Attend weekly meetings and technical presentations
• Handle specific jigs and tools during service operations
• Provide on-site customer support to ensure high service standards and customer satisfaction
• Perform standby duties, shift work, and ad-hoc assignments when required
• Support delivery and operational activities as assigned

Requirements

• Diploma in Electronics, Electrical, or Microelectronics Engineering
• Cleanroom working experience is an advantage
• Knowledge in machine installation, servicing, troubleshooting, and repair
• Proficient in Microsoft Office applications
• Good communication, documentation, and customer service skills
• Strong troubleshooting and problem-solving abilities
• Able to work independently and effectively in a team environment
• Willing to travel and work irregular hours when required

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Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004