Junior Import and Export Officer

This position plays a vital role in the success of a business by facilitating international trade and ensuring seamless operations. Their responsibilities include coordinating shipments, managing documentation, and communicating with various stakeholders. By utilizing this job description template, businesses can attract qualified candidates who possess the necessary skills and knowledge to excel in this dynamic field.

The main responsibilities include ensuring adherence to customs requirements, monitoring the progress of shipments, managing documentation, and collaborating with internal departments and external stakeholders to streamline import and export processes. The ideal of this position is proactive, possesses excellent communication skills, and has a strong understanding of import-export procedures. This position is seeking a highly organized and detail-oriented Import Export Assistant to join our team. As an Import & Export Officer, this person will play a crucial role in managing the logistics and documentation involved in international trade.

Function / Accountability

1. Import Documentation and Data Preparation

• Prepare and verify import documents, including commercial invoices, packing lists, bills of lading/air waybills, certificates of origin, permits, and related records.

• Enter accurate shipment information into internal systems and maintain complete electronic and hard-copy files.

2. Export Documentation and Shipment Coordination

• Prepare export documentation and coordinate shipment bookings, pickup schedules, and delivery requirements with freight forwarders, carriers, customers, and LINAK subsidiaries.

• Ensure shipping instructions and documents are issued within agreed cut-off times.

3. Customs Clearance and Regulatory Compliance

• Coordinate import and export customs clearance with customs brokers and provide complete supporting documents.

• Follow company procedures and applicable customs, BOI/free-zone, tariff-classification, country-of-origin, and trade-control requirements; escalate discrepancies promptly.

4. Shipment Monitoring and Stakeholder Communication

• Track shipments from booking through customs clearance and final delivery; update estimated arrival/departure dates and shipment status.

• Communicate delays, missing documents, damaged cargo, or other exceptions to the supervisor and relevant functions.

5. Cost Control, Billing, and Performance Records

• Check freight, duty, tax, storage, demurrage, and broker invoices against quotations and shipment records before submitting them for approval.

• Maintain shipment logs and support reporting on on-time clearance, document accuracy, lead time, logistics cost, and claims.

6. Coordination and Continuous Improvement

• Work closely with Supply Chain, Warehouse, Finance, Sales, Production, Quality, and external service providers to ensure smooth material and finished-goods flow.

• Support audits, document retention, problem solving, corrective actions, and improvements to import/export processes; perform other related duties assigned by the supervisor.

Education

• Bachelor's degree in International Business, Logistics, Supply Chain Management, Business Administration, or a related field.

• Good command of written and spoken English; Thai language proficiency suitable for local coordination.

Work History / Skills Experience

• 0–2 years of experience in import/export, logistics, freight forwarding, customs clearance, or supply-chain coordination; new graduates with relevant internship experience are welcome.

• Basic knowledge of import/export documentation and shipment processes.

• Proficiency in Microsoft Excel, Word, Outlook, and ERP systems; SAP experience is an advantage.

• Ability to work accurately with deadlines and multiple concurrent shipments.