Junior IT Engineer

Key responsibilities

·       Troubleshoot and resolve technical issues related to hardware, software, and network systems

·       Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

·       Perform routine maintenance tasks, such as software updates, patches, and system checks

·       Assist in the deployment and configuration of new hardware and software

·       Identify and diagnose technical problems, providing timely and effective solutions

·       Collaborate with senior IT staff to resolve complex technical issues

·       Document technical issues, resolutions, and procedures for future reference

·       Maintain accurate records of IT assets, software licenses, and system configurations

·       Provide training and guidance to end-users on the use of IT systems and applications

·       Develop and maintain user documentation and guides

Requirements

• ITE/Diploma in Computer Science, Information Technology, or a related field
• Minimum 1 year experience with help desk software/ticketing systems and understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

·       Excellent communication and interpersonal skills

·       Strong problem-solving and analytical skills

·       Ability to work in a fast-paced environment and prioritize tasks effectively

·       Good time management and organizational skills

·       Certifications: CompTIA A+, Network+, or similar certifications are a plus

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

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