Junior IT Executive – Application and System

Roles and Responsibilities:

• Assist in Application Management to ensure the smooth functioning of business applications by performing regular updates, troubleshooting issues, and providing user support.
• Assist in System Monitoring by monitoring system performance and security, identifying and resolving potential issues to maintain optimal system health.
• Assist in collaboration, to work closely with cross-functional teams to implement technology solutions that align with business objectives and enhance operational efficiency.
• Assist in managing the POS system, incident support, and provide support for software and end users to ensure excellent IT services.
• Manage the installation and upgrading of software applications, ensuring that licenses for programs like antivirus and office suites are current to comply with legal and regulatory requirements
• Documents and reports preparation for available systems

Job Requirement:

• Diploma or Degree in Computer Science, Information Systems or other related scientific or technical discipline.

• Strong problem-solving abilities.

• Excellent communication skills, both verbal and written

• Basic knowledge on security and integrity of system and product solutions.

• Attention to detail and a proactive approach to identifying and resolving issues.

• knowledgeable about WordPress, Microsoft SQL, MySQL, PHP, Json, Java Script, Ruby, Python, and other Object-Oriented Programming Languages will be advantages.

• Able to handles application support incidents, Impact Analysis, performs trouble shooting, identifies root cause and follows up on problem resolution until completion.