Junior IT Executive

Strategic Information Management
Junior IT Executive
Job Responsibilities

· Responsible for supporting, maintaining and optimizing applications operations by providing first level support to internal users.

· Initiate action plan to improve overall applications operational efficiency in accordance to company's IT standards and policies.

· To continuously provide all necessary maintenance to all servers in making sure all systems running satisfactorily.

· To install and configure client or server software to agreed standards whenever required.

· To log support calls and document their outcome to facilitate the resolution of common queries.

· To pro-actively provide information to users and immediate supervisor on the progress of outstanding support calls.

· To consult clients/colleagues concerning the maintenance and performance of software systems and asking questions to obtain information, clarify details and implement information;

· To continuously updating technical knowledge and skills by doing research, attending in-house and/or external courses, reading manuals and accessing new applications.

· To be involved in testing new software programs and fault finding.

· To be on-call and on-site standby for relevant request for support.

· To undertake such other work as may be assigned which is consistent with the nature of the job and its level of responsibility.

. Responsible for day-to-day operational health, monitoring, backup assurance, access control, and documentation of organizational databases running on MySQL and Microsoft SQL Server

Requirements

· Minimum qualification Diploma in IT or its equivalent.

· Minimum 1 Years Experience in IT area.

• Good command of both written & spoken in English and Bahasa Malaysia.
• Proficient level of computer and laptop skills, network troubleshooting, resourceful with the ability to work in team and independently.
• Familiar with database management software including MySQL and Microsoft SQL server.

· Able to work overtime or on-call.

· Healthy physically and mentally

· Good interpersonal and communication skills.

· Good team player.

Job Type: Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Work Location: In person