JUNIOR IT EXECUTIVE

Job highlights

• Minimum / Maximum/ Work Experience Required: 1-2 years of experience in IT support or system administration
• Minimum Education Requirements: Bachelor s degree in computer science,IT,or related field
• The ideal candidate will have 1 to 2 years of hands-on experience in providing technical support,troubleshooting hardware / software issues,and assisting in daily IT operations

We are looking for a motivated and tech-savvy Junior IT Support Engineer to join our IT team. The ideal candidate will have 1 to 2 years of hands-on experience in providing technical support, troubleshooting hardware/software issues, and assisting in daily IT operations.

Key Responsibilities:

• Provide first-level technical support to users for hardware, software, and network-related issues.
• Install, configure, and maintain desktop/laptop systems, printers, and other IT equipment.
• Perform regular system backups, software updates, and antivirus management.
• Monitor and maintain LAN/WAN infrastructure and resolve connectivity issues.
• Support user account setup and management in Active Directory/O365.
• Assist in asset inventory management and documentation.
• Escalate complex issues to senior IT staff when necessary.
• Follow IT policies and security procedures.

Minimum/Maximum/ Work Experience Required: 1-2 years of experience in IT support or system administration.

Minimum Education Requirements: Bachelor s degree in computer science, IT, or related field.

Specific Skill Set :

• Basic knowledge of Windows OS, MS Office, networking, and remote desktop tools.
• Familiarity with Active Directory, Office 365, and antivirus solutions.
• Good problem-solving and communication skills.
• Ability to work independently and as part of a team.

Any other skill set:

• Exposure to ITIL practices or IT certifications like CompTIA A+, MCP, etc