Junior IT Helpdesk Specialist

Your new company

Join one of the largest food manufacturing companies in the industry. As part of the Helpdesk team, you will be responsible for providing technical support to the company's main production facility on a daily basis.

This is an excellent opportunity to further develop your skills in systems administration, network administration, and end-user support.

Your new role

Your responsibilities will include:

• Providing direct technical support to end users
• Diagnosing and resolving technical issues related to hardware and software
• Managing email accounts and ensuring the continuity of IT services
• Installing and updating company software
• Performing basic administration of IT equipment, network infrastructure, and servers
• Monitoring system security, including antivirus protection and data backup processes
• Advising on the selection and procurement of IT equipment

What you'll need to succeed

• Willingness to work on-site at the company’s main facility in Ujeździec Mały
• At least 1 year of experience in an IT technical support or Helpdesk role
• Practical experience in troubleshooting and resolving end-user technical issues
• Basic knowledge of network and server infrastructure administration
• Understanding of IT security principles and best practices
• Excellent organizational skills and a proactive approach to work
• Experience with ERP systems (e.g., SAP, Comarch) will be an advantage

What you'll get in return

• Access to the Multisport programme
• Private healthcare package (Luxmed)
• Group life insurance
• Employee savings and loan fund
• Tickets for sports matches and cultural events
• The opportunity to work in a modern, fast-growing food manufacturing company with a dynamic environment

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.