Junior Laptop Service Engineer

Job Description – Junior Laptop Service Engineer

Position: Junior Laptop Service Engineer / Technician
Experience: 0–2 years / Freshers with basic technical knowledge
Location: Kochi, Kerala

Key Responsibilities:

• Diagnose and repair laptops from brands such as Dell, HP and Lenovo.
• Perform hardware troubleshooting, including RAM, SSD, battery, display, keyboard, charging and motherboard-related issues.
• Install and configure Windows, drivers and basic software.
• Perform laptop cleaning, servicing, upgrades and preventive maintenance.
• Test refurbished laptops for performance, battery health and overall functionality.
• Assist senior technicians with motherboard-level diagnosis and repairs.
• Maintain service records and update job status.
• Handle customer devices carefully and follow company service procedures.

Requirements:

• Basic knowledge of laptop hardware and Windows operating systems.
• Ability to use basic diagnostic tools and dismantle/reassemble laptops safely.
• Good troubleshooting attitude and willingness to learn.
• Good communication and customer-handling skills.
• ITI/Diploma/Computer Hardware course preferred, but freshers with practical knowledge can apply.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person