Junior Lead Generation Executive

Viva.com is the first Tech Bank in Europe for businesses, serving 29 countries through its pan-European critical infrastructure for payments & banking services.
Viva.com's offering spans across omnichannel payment acceptance, deposit accounts, card issuing, and a broad suite of financing solutions - including working capital and advance booking financing - alongside fiscalisation services, giving businesses across all verticals access to the tools they need to run their operations efficiently, on a single integrated platform.
Viva.com pioneered and leads in Tap on Any Device technology, enabling acceptance on any Android device or iPhone, while connecting directly to all major international and local card schemes, local payment systems, and alternative payment methods across Europe.

The Role
We are looking for a Junior Lead Generation Executive to join our fast-growing Sales Team at Viva.com.
In this dynamic role, you will be responsible for identifying and engaging potential clients, generating new business opportunities, and supporting the sales cycle through proactive communication and relationship building. The ideal candidate will be goal-driven, passionate about sales, and eager to contribute to our expanding commercial success across markets.

Key Responsibilities

• Make outbound calls from inbound leads or through online tools (LinkedIn, social media etc.) across assigned markets;
• Research potential new leads and proactively approach potential clients;
• Manage and close direct leads, assist small merchants with self-registration, follow up and kick-off of new merchants;
• Conduct introductory calls and digital presentations to potential clients, explaining Viva.com's products and services;
• Handle inbound inquiries, resolve client issues, and ensure a high standard of service quality;
• Act as an ambassador for Viva.com, promoting our full suite of products and services;
• Ask relevant questions to understand customer requirements and close sales opportunities;
• Identify and share new business opportunities with the Business Development team and schedule appointments where applicable;
• Enter and maintain accurate client information in the CRM system, ensuring data completeness and consistency;
• Ensure customer satisfaction through professional and timely support;
• Build long-term relationships with clients, ensuring retention and upselling opportunities;
• Engage with existing clients to identify opportunities and promote relevant services based on the market segment, such as:
• Loan products
• Other value-added services
• Support onboarding of new merchants, including:
• Account opening process
• Terminal and equipment ordering
• Commission setup and follow-up

At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.

Competitive compensation package;

Monthly bonus based on your performance and targets' achievement;
Private health insurance for you and your family;
Top of the Line tools and equipment;
Career development and regular feedback to develop your skills;

• ️ Employee Wellness Program like Daily group sessions led by professional coaches

Candidate Requirements:

• Solid knowledge of CRM tools, social media (LinkedIn), and telephone systems.
• Proven track record of meeting sales quotas (preferably over the phone);
• Excellent communication and telephone handling skills;
• Ability to work independently and under pressure;
• Positive and resilient attitude toward objection handling;
• Good organizational skills and attention to detail;
• Very good verbal and written command of Greek and English;