Junior Logistics Coordinator

About us

CTS is a global specialist logistics provider, specialising in the secure movement of high consequence and high value goods for government and the defence, nuclear, IT and healthcare sectors. Operating where others can’t, we deliver complete peace of mind for dangerous, delicate and difficult cargo by land, air and sea. Our mission is to ensure the highest standards of compliance and safety, while providing exceptional service.

What you will do

We are seeking a Junior Logistics Operations Coordinator to join our dynamic team in the UK. In this role, you will actively support the daily planning and coordination of our Road and Global transport operations, updating and maintaining records in the company Transport Management System (TMS), monitoring job progress and maintaining regular communication with our drivers and key stakeholders.

With expert training and guidance from our Operations and Compliance team, you will also be instrumental in maintaining and building our customer relations - ensuring each client is offered the best options for their requirements, and receives a professional end to end service.

This entry level position is ideal for an individual looking to begin or develop their career within the specialist logistics and transport industry, in a truly unique environment where no one day is the same. You will gain hands-on experience across all aspects of operational planning, administration, and customer service, supporting the coordination of secure and time critical transport movements.

Responsibilities

• Assist in preparing transport documentation, permits, and compliance paperwork.
• Support the daily planning and coordination of road transport operations.
• Communicate professionally with customers, drivers, and suppliers to ensure smooth operations.
• Maintain accurate records and data entry within the company's Transport Management System (TMS), including reconciliation of Proof of Delivery and Invoicing.
• Monitor job progress and provide real time updates to relevant stakeholders.
• Direct and brief team members on daily tasks and operational priorities.
• Learn and support route planning, scheduling, and commercial processes including quoting and costing.
• Uphold the companys commitment to safety, security, and regulatory compliance at all times.
• Contribute to continuous improvement within operations and administrative processes.
• Undertake on rotation Duty Mobile rota.
• Deal with last minute operational issues and follow processes to ensure tasks are recovered in a professional manner.
• Work early, mid, and late shifts (Monday to Friday), with occasional weekend work as required by the business.

Qualifications

• Full clean UK driving licence (essential).
• Ability to obtain UK Security Clearance, including proof of five years' residency in the UK (essential).
• English language proficiency (essential); additional foreign language skills are advantageous.
• Right to work in the UK.

Skills

• Strong organisational and administrative skills with exceptional attention to detail
• Confident communicator with good written and verbal English
• Basic computer literacy including Microsoft Office 365 and data entry systems
• Ability to prioritise tasks and work effectively in a fast-paced, deadline-driven environment
• Proactive, eager to learn, and capable of working both independently and as part of a team
• Reliable, punctual, and professional at all times

Benefits

• Up to 33 days annual leave
• Casual dress
• Discounts on high street, entertainment and leisure
• CTS recognition scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• Company pension
• Referral programme
• Sick pay