Junior Merchandiser

Job Purpose

The Assistant Merchandiser supports the merchandising team in managing customer orders from order confirmation to final shipment. The role involves coordinating with buyers, production, sourcing, quality, and logistics teams to ensure timely execution of orders while meeting quality, cost, and customer requirements.

Key Responsibilities

Order Management

• Assist in processing purchase orders and maintaining order records.
• Prepare and update Time & Action (T&A) calendars.
• Track order progress from sampling to shipment.
• Ensure all order details are updated in ERP/MIS.

Buyer Coordination

• Communicate with buyers regarding order status, approvals, and documentation.
• Follow up for approvals on samples, trims, artwork, and packaging.
• Prepare order confirmations and meeting minutes.

Sampling Coordination

• Coordinate development, fit, size set, pre-production (PP), and shipment samples.
• Monitor sample submission timelines.
• Maintain sample records and approval status.

Production Coordination

• Coordinate with production planning, sourcing, and quality teams.
• Follow up on fabric, trims, accessories, and production status.
• Escalate potential delays to the Merchandiser.

Vendor & Sourcing Support

• Follow up with suppliers for raw materials.
• Ensure timely delivery of fabrics and trims.
• Maintain supplier communication records.
• Be available to support exhibitions hosted or participated in by Bonjour, including engaging with existing customers and prospective buyers, as and when required.

Documentation

• Prepare and maintain merchandising files.
• Update buyer-wise and order-wise MIS reports.
• Maintain purchase orders, BOMs, packing details, and shipment documentation.

Shipment Coordination

• Coordinate with logistics for shipment planning.
• Verify packing lists, invoices, and shipping documents.
• Ensure shipments are dispatched as per customer requirements.

Quality Coordination

• Coordinate with QA teams for inspections.
• Monitor quality approvals before shipment.
• Support corrective actions for quality issues.

Reporting

• Prepare daily, weekly, and monthly status reports.
• Update management on order progress and pending actions.

Required Qualifications

• Bachelor's degree in Fashion Technology, Apparel Production, Textile Engineering, Business Administration, or a related field.
• Diploma in Apparel Merchandising (preferred).

Experience

• 0–3 years of experience in garment/apparel merchandising.
• Freshers with relevant internships may also be considered.

Required Skills

• Garment merchandising knowledge
• Fabric and trims understanding
• Time & Action (T&A) management
• Production coordination
• Buyer communication
• Microsoft Excel and MS Office
• ERP/MIS systems
• Documentation and reporting
• Strong communication and negotiation skills
• Time management and problem-solving ability
• Attention to detail

Key Competencies

• Planning and organizing
• Teamwork
• Customer focus
• Analytical thinking
• Follow-up and coordination
• Accountability
• Adaptability
• Result orientation
• Professional communication
• Ability to work under pressure

Working Relationships

Internal

• Merchandising
• Production
• Planning
• Sourcing
• Quality Assurance
• Stores
• Logistics
• Finance

External

• Buyers
• Fabric Suppliers
• Trim Suppliers
• Freight Forwarders
• Inspection Agencies