Junior Network Administrator

Job Title: Junior Network Administrator / Network Support Engineer

Experience: 2–4 Years

Employment Type: Full-Time

Location: Hyderabad

Job Summary We are looking for a Junior Network Administrator / Network Support Engineer to provide Tier 1/2 network support and assist with day-to-day network operations under the guidance of senior engineers.The environment includes Palo Alto firewalls, Cisco Meraki switching and wireless, and Aruba EdgeConnect / Silver Peak SD-WAN , with network segmentation across IT and OT environments.

Key Responsibilities

• Monitor network devices, performance, and availability.
• Perform routine network administration, maintenance, patching, and firmware upgrades.
• Assist with Palo Alto, Meraki, and Aruba EdgeConnect SD-WAN management.
• Support basic VLAN, switch port, DHCP, Wi-Fi, routing, firewall, and VPN changes.
• Troubleshoot LAN, Wi-Fi, connectivity, and network access issues.
• Monitor alerts and provide Tier 1/2 incident support, escalating complex issues when required.
• Maintain configuration backups, network inventory, and technical documentation.
• Assist with network segmentation and IT/OT network operations.
• Document incidents, troubleshooting steps, and resolutions.
• Participate in regular network maintenance and service activities.

Required Technical Skills

• Basic to intermediate knowledge of TCP/IP networking.
• Understanding of VLANs, switching, routing, DHCP, DNS, and Wi-Fi.
• Basic knowledge of firewall concepts and VPNs.
• Familiarity with Palo Alto firewalls is preferred.
• Familiarity with Cisco Meraki switching and wireless is preferred.
• Basic understanding of Aruba EdgeConnect / Silver Peak SD-WAN is preferred.
• Experience with network device patching and firmware upgrades.
• Basic troubleshooting skills for LAN, WAN, wireless, and connectivity issues.
• Familiarity with network monitoring tools and ticketing systems.

Preferred Certifications

• CCNA or equivalent networking certification.
• Palo Alto Networks certification is a plus.
• Cisco / Meraki certification is a plus.
• Aruba networking certification is a plus.

Key Competencies

• Good troubleshooting and problem-solving skills.
• Willingness to learn and work with multiple networking technologies.
• Ability to follow technical procedures and change-management processes.
• Good communication and documentation skills.
• Ability to work effectively with senior engineers and other IT teams.
• Strong attention to detail.
• Ability to handle multiple support tickets and prioritize incidents.
• Customer-service-oriented approach.