Junior Network Support Specialist (Network Deployment, Configuration, Inventory Management) (SRC261003)

Client Description

Company Description: A leading telecommunications and information technology service provider delivering advanced fixed-line, broadband, mobile, and enterprise solutions across Hong Kong and internationally.

Location: Kowloon Bay

Nature: 10-month Renewable Contract

Job Description

• Coordinate and execute physical deployments of network switches and GBIC/SFP modules, including racking and cable patching.
• Handle standard network configuration changes following system standards and operational guidelines.
• Validate connectivity post-change and lead joint testing with external service providers.
• Maintain precise inventory logs for all new, active, and dismounted hardware components.
• Update documentation regularly, including configuration records, network topology diagrams, and asset logs.
• Liaise with regional Cluster IT teams and internal units to arrange site access for hardware deployments.
• Perform physical health checks on network hardware to troubleshoot and resolve performance issues.
• Maintain accurate incident logs and generate routine network health monitoring reports.

Job Requirements

Requirements

• Experience in network infrastructure configuration and standard change management procedures.
• Hands-on familiarity with physical SFP and GBIC hardware components.
• Strong practical skills in network switch installation, physical racking, and cable management.
• Ability to perform physical health diagnostics and systematic troubleshooting on network equipment.
• Good coordination skills to liaise with external vendors and cross-functional internal teams.
• Candidates with immediate availability are highly preferred.

Employment terms

• Standard working window from Monday to Friday, 9:00 AM to 6:00 PM.