Junior Office Administrator / Receptionist

About Us

We are a growing and professional insurance assessment business providing services across Australia. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients, suppliers, and industry partners.

We are currently seeking a motivated and friendly Junior Office Administrator / Receptionist to join our team. This is an excellent opportunity for someone looking to start or build a career in office administration, with full training provided.

About the role

As the first point of contact for our business, you will play an important role in ensuring the smooth day-to-day operation of our office. You will assist with reception duties, customer service, and a variety of administrative tasks.

Key responsibilities

• Answering and directing incoming phone calls
• Greeting visitors and providing a professional first impression
• Responding to customer and client enquiries
• Managing emails and general correspondence
• Data entry and maintaining accurate records
• Preparing and issuing invoices to clients
• General administrative support for the office team

Skills & Experience

We are looking for someone who:

• Has excellent communication and customer service skills
• Is friendly, professional, and well-presented
• Has basic computer and IT skills, including Microsoft Office programs
• Possesses strong attention to detail and organisational skills
• Is reliable, punctual, and willing to learn
• Can work independently and as part of a team

No previous insurance experience is required. Full training will be provided to the successful applicant. If you are enthusiastic, eager to learn, and enjoy helping people, we would love to hear from you.

Please submit your resume and a brief cover letter outlining why you would be a great fit for this role.