Junior Operations Executive

Job Title: Junior Operations Manager – Home Maintenance

Company: Sithara Home Maintenance L.L.C
Location: Dubai, UAE
Experience: 1–3 years preferred

Job Description

Sithara Home Maintenance L.L.C is looking for a motivated and organized Junior Operations Manager to support our daily operations and ensure smooth coordination between technicians, customers, and management.

Candidates with experience in a technical services, facilities management, or home maintenance company will have an added advantage.

Key Responsibilities:

• Coordinate daily service schedules and technician assignments.
• Manage customer inquiries, service bookings, and follow-ups.
• Monitor job progress and ensure timely completion of service requests.
• Coordinate with technicians to ensure quality service delivery.
• Prepare quotations, invoices, job reports, and maintenance schedules.
• Handle customer complaints and resolve operational issues professionally.
• Track daily operations, team productivity, and service performance.
• Maintain records of service jobs, materials, and operational expenses.
• Support management in improving operational efficiency and customer satisfaction.

Requirements:

• 1–3 years of experience in operations, coordination, or a similar role.
• Experience in a technical services, home maintenance, or facilities management company is a strong advantage.
• Good communication, organizational, and problem-solving skills.
• Ability to manage multiple tasks and coordinate with field technicians.
• Basic knowledge of MS Office, Excel, and job scheduling systems.
• Customer-focused attitude with strong follow-up skills.
• Candidates currently in Dubai are preferred.

What We’re Looking For:

A proactive, responsible, and hands-on individual who can coordinate daily operations efficiently, manage technicians, and help Sithara Home Maintenance deliver excellent customer service.

Pay: AED2,500.00 - AED3,500.00 per month

Work Location: In person