Junior Operations Supervisor (Mandarin Speaking)

About the Role

We are looking for a hands-on and driven Operations Supervisor to lead daily operations, support a high-performing team, and help drive efficiency across the business. This is a great opportunity for someone who enjoys taking ownership, solving problems, and making a real impact on how things run day to day.

What You’ll Do

1. Daily Operations Management

• Oversee and coordinate daily department operations to ensure smooth and efficient workflow.
• Monitor and improve operational processes to boost efficiency and service quality.
• Ensure daily operations comply with company policies, procedures, and SOPs.

2. Team Management & Coordination

• Manage and supervise team members, including task allocation and follow-up.
• Provide guidance and support to ensure tasks are completed effectively and on time.
• Conduct team training, performance evaluations, and daily work monitoring.
• Coordinate with other departments to ensure effective communication and smooth workflow.

3. Data Analysis & Reporting

• Collect, organize, and analyze operational data and information.
• Prepare regular operational reports for management review and decision-making.
• Monitor KPIs and follow up on improvement actions.

4. Process Improvement & Problem Solving

• Identify operational issues, risks, and process gaps, and propose practical improvements.
• Drive process improvement and standardization to enhance overall operational efficiency.
• Handle operational issues and unexpected situations to keep business operations running smoothly.

5. Resource & Cost Management

• Ensure proper allocation and utilization of manpower, materials, equipment, and other operational resources.
• Assist in monitoring and controlling operational costs.
• Ensure resources are adequately arranged to support daily operations.

6. Other Responsibilities

• Perform other duties and responsibilities assigned by Management.
• Assist the Company in achieving business targets and completing ad-hoc or special projects.
• Be willing to travel when required for work-related purposes.

What We’re Looking For

• Diploma or above in any relevant field.
• Experience in operations management, team management, or a related field is an added advantage.
• Good communication, coordination, and interpersonal skills.
• Strong organizational and problem-solving skills.
• Basic ability to analyze data and prepare operational reports.
• Strong sense of responsibility, leadership, and execution.
• Able to work independently and follow up effectively on assigned tasks.
• Proficient in basic Microsoft Office and other relevant office/operational systems.
• Able to work in a fast-paced environment and handle multiple tasks efficiently.
• Willing to travel when required.

Why Join Us?

• Stable Monday to Friday schedule with weekends off.
• Opportunity to lead, improve processes, and grow with the business.
• Collaborative work environment with room to make an impact.
• Central Kuala Lumpur location at Plaza Berjaya.

Working Location

Plaza Berjaya, Kuala Lumpur

Lot 1.35 E & F, First Floor, Podium Block, Plaza Berjaya,

12, Jalan Imbi, 55100 Kuala Lumpur

Working Days & Hours

Monday – Friday: 9:00 AM – 7:00 PM

Saturday & Sunday: Off

Salary Package

RM3500 - RM5000

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Work Location: In person