Junior Process Manager IT (m/f/d)

Your tasks:

As a Junior Process Manager IT, you will support the optimization and documentation of IT processes and help make operational workflows more efficient, transparent and customer oriented. You will coordinate interfaces between business units and IT, support projects across the Salesforce ecosystem and contribute to reliable process monitoring through meaningful KPIs.

• Coordinate small to medium-sized projects across the Salesforce ecosystem, from scope definition through delivery
• Gather business requirements and translate them into clear technical specifications
• Identify opportunities for process optimization and assess their impact on business operations before implementation
• Act as the key interface between business teams and technical development teams
• Track project timelines, risks and deliverables
• Create and maintain documentation of processes, requirements and changes for business and technical audiences
• Support the collection and monitoring of KPIs to improve process transparency and stability

Your skills:

With this knowledge you will strengthen our team:

• Bachelor’s or master’s degree in business informatics, Information Systems, Digital Business Management, Information Management or an equivalent field
• First professional experience in project coordination, project management or a comparable junior role
• Experience with ERP-systems, business technology environments or comparable process landscapes
• Familiarity with Salesforce; exposure to Sales Cloud, Marketing Cloud or Service Cloud is an advantage
• Strong documentation skills and the ability to explain technical processes in clear business language
• Strong stakeholder management and cross-functional communication skills
• Fluent English and German language skills are mandatory; Spanish language skills is nice to have

What we offer:

You can look forward to a secure job with an internationally successful company that is at the cutting edge of refrigeration and air conditioning technology.

• An open corporate culture and a dynamic and challenging environment
• Exciting projects with creative freedom, short decision-making paths and strong team spirit
• Flexible working hours and the option to work in a hybrid model
• A dedicated and supportive team that values collaboration
• An attractive remuneration package with capital-forming benefits, Christmas and holiday bonuses, 30 days' holiday and a company pension scheme
• Corporate benefits with various providers in the car, travel, leisure and sports categories and much more
• Access to fitness, sports and health facilities and fitness apps through our cooperation partner EGYM Wellpass
• Company bike leasing via our partner Bikeleasing

Have we sparked your interest?

Then we’d love to receiving your application via our application system. Your data will of course be treated confidentially.

If you have any questions, please contact Robert Gebhardt: [email protected]

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