CyberCoders
Junior Product Manager - Jira, Sql, Remote
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
United States
Work mode:
Remote
Published on:
2 September 2026
What they need
What you will be doing:
Ticket and backlog quality
Sprint readiness for the engineering team: acceptance criteria, step-by-step testing instructions, edge cases called out, and an assignee set before planning day. Tickets going to our distributed engineers need more detail.
Bug backlog hygiene: correct triage against the published severity rubric, dedupe against existing known errors, escalate what should escalate, retire what is needed.
Enriching support-originated tickets so engineering receives a reproducible defect.
Release and customer communications
Release notes as the single source of truth, internal and external.
Customer newsletter and help-site article production, grounded in what shipped.
Enablement material for Support, Sales and Account Management when a feature reaches beta or GA.
Discovery and delivery support
Assembling the evidence behind a scoping decision: Jira history, Salesforce case and revenue data, competitive checks.
Drafting sections of solution briefs and PRDs for senior review.
Running standing team ceremonies so the senior PM is not a single point of failure on delivery.
What you need:
-1+ yrs in product, product operations, technical support, implementation, or business analysis
-Demonstrated writing experience
-Fluent in a ticketing system (Jira or equivalent)
-Sql, Jql or Soql
-B2B SaaS experience, inventory, ERP, WMS, supply chain or manufacturing exposure is a plus
Benefits
-401k (100% match on the first 3% of employee contribution)
-Medical, Dental and Vision Insurance
-Flexible PTO
-Paid Parental Leave
-Remote Work
Email Your Resume In Word To [email protected]
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : NNG-1996052L662 -- in the email subject line for your application to be considered.
Nitu Gulati-Pauly - VP of Client Development
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.
This job was first posted by CyberCoders on 08/30/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
This job was posted on 08/30/2026 and is open for 60 days
Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at [email protected] to make arrangements.
Copyright © 2026 Everforth, Inc. All rights reserved.
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