Junior Property Manager

Junior Property Manager

Location: Rickmansworth, Hertfordshire

Salary: £25,000

Working arrangement: Fully office-based

The client is looking for a desk-based Junior Property Manager to support the day-to-day management of its residential tenants. The successful candidate must have previous experience in the property-related field and strong communication skills.

Key responsibilities

• Manage the tenant journey from move-in through to the end of the tenancy.
• Act as the main point of contact for tenants, responding to queries professionally and positively.
• Liaise between tenants and the Building Manager regarding maintenance, property issues and general requests.
• Maintain and manage the rental-arrears list, contacting tenants and tracking outstanding payments.
• Keep tenancy records, correspondence and property information updated on CRM.
• Support tenancy administration, renewals, documentation and general lettings processes.
• Deliver a consistently positive tenant experience.

Essential requirements

• Previous lettings or property-administration experience.
• Excellent written and verbal communication skills.
• Confident handling tenants and potentially sensitive arrears conversations.
• Positive, organised and customer-focused.
• Able to work independently in a busy office environment.
• Driver's License (need to be visiting sites)