Junior Sales Assistant & Project Manager

About the Role

We are looking for a motivated and organized Junior Sales Assistant & Project Manager to join our growing packaging supply business.

This is a hands-on role combining sales support, customer service, sample submission & coordination, and project management. You will work closely with customers, factory, sales staff, and internal teams to ensure packaging projects are managed efficiently from initial inquiry through production and delivery.

The ideal candidate is organized, detail-oriented, proactive, and comfortable communicating with customers and suppliers.

Key Responsibilities

Sales Assistant & Customer Support

• Respond to customer inquiries by phone, email, and other communication channels.

• Assist the sales team with quotes, pricing, product information, and customer follow-ups.

• Build and maintain positive relationships with existing and prospective customers.

• Follow up on quotes and opportunities to help convert inquiries into orders.

• Understand customer packaging requirements and recommend appropriate products or solutions.

• Manage samples and sample request.

• Support the sales team with general administrative tasks.

Project Management & Order Coordination

• Coordinate packaging projects from initial quotation through final delivery.

• Communicate project requirements, specifications, quantities, timelines, and artwork details between customers, suppliers, and internal teams.

• Track orders and project deadlines to ensure everything stays on schedule.

• Follow up with factory regarding production status, lead times, sample shipments.

• Identify potential delays or issues and communicate them promptly to the appropriate parties during project development.

• Maintain organized project files, quotes, samples, and related documentation.

• Coordinate samples, prototypes, artwork approvals, and production approvals when required.

Qualifications & Skills

• 1–3 years of experience in sales, customer service, administration, project coordination, project manager or a related field preferred.

• Experience in packaging, manufacturing, distribution, or a similar industry is a plus.

• Strong organizational and time-management skills.

• Excellent written and verbal communication skills.

• Strong attention to detail and accuracy.

• Comfortable managing multiple projects and deadlines simultaneously.

• Professional and friendly customer-service approach.

• Ability to communicate effectively with customers, vendors, and coworkers.

• Proficient with Microsoft Office, Excel, Power Point,… systems.

• Ability to learn product specifications, packaging terminology, and company processes quickly.

• Problem-solving mindset with the ability to take initiative.

What We’re Looking For

The successful candidate will be someone who:

• Takes ownership of their work and follows tasks through to completion.

• Is highly organized and enjoys keeping projects on track.

• Can prioritize when handling multiple customers and deadlines.

• Is comfortable making follow-up calls and communicating with customers.

• Pays close attention to details such as quantities, dimensions, specifications, pricing, and delivery dates.

• Works well in a fast-paced team environment.

• Is eager to learn and grow within the packaging industry.

What We Offer

• Opportunity to grow within a growing packaging supply company.

• Training on packaging products, processes, and industry terminology.

• Hands-on experience in both sales and project management.

• Collaborative and team-oriented work environment.

• Opportunities for increased responsibility and career advancement.

Key Performance Areas

Success in this position will be measured by:

• Timely and accurate customer communication.

• Quote and order follow-up.

• Accurate order and project coordination.

• Meeting customer delivery timelines.

• Maintaining strong customer and supplier relationships.

• Organization and attention to detail.

• Ability to identify and resolve issues proactively.

• Supporting overall sales growth and customer satisfaction.

Location. 135 Sheldon Street, El Segundo, CA 90245.