Junior Sales Associate (MYTOWN)

RESPONSIBILITIES:

• Greet and engage customers, ensuring a welcoming and customer-first environment.
• Understand customer needs and guide them to suitable products, delivering service that aligns with company standards.
• Provide professional assistance throughout the store—including the sales floor, fitting rooms, and cashier area.
• Share product knowledge (materials, features, pricing, promotions) and introduce new items to support upselling opportunities.
• Maintain a strong understanding of all product categories.
• Uphold store cleanliness and organization according to company guidelines.
• Support the Assistant Supervisor/Supervisor with store operations, including weekly reports and administrative tasks.
• Monitor KPIs and motivate team members to achieve sales targets.
• Supervise junior sales associates and part-timers to ensure daily tasks are completed and operations run smoothly.

REQUIREMENTS:

• Minimum 1–2 years of retail experience (fashion retail preferred).
• Strong passion for customer service with excellent communication skills.
• High attention to detail and willingness to continuously learn.
  Energetic, approachable, and dedicated to creating positive customer experiences.
• Fashion-forward, professional, and confident in engaging with customers.
• Self-motivated and sales-driven, with a strong service mindset.
• Solid leadership skills and a strong work ethic; able to collaborate effectively with the team.
• Proficient in spoken and written English (required for internal reports and communication with our international team).