Junior Sales Executive (B2C / Education)

Who Are We?

Established in 2020, Big Bang Academy is an education technology company reinventing how children aged 3–16 learn science and technology. With a vision to nurture passionate and self-directed learners, we work with world-renowned universities and industry leaders to deliver innovative learning experiences. Our programs have transformed over 25,000 students across Hong Kong, Singapore, Taiwan, and the US. We are venture-backed by Alibaba Entrepreneurs Fund and Gobi Partners, two leading investors in Asia.

About the Role

We are looking for a motivated and energetic Junior Sales Executive to join our growing team. This role is ideal for candidates who enjoy speaking with customers, following up on leads, and closing sales in a fast-paced environment.

This position is especially suitable for candidates from retail, F&B, hospitality, telesales, and other customer-facing backgrounds. Fresh graduates and junior candidates are welcome to apply.

Please note: this role requires working on both Saturday and Sunday each week.

Key Responsibilities

• Make outbound calls to parents and prospective customers to introduce our education programs
• Follow up on assigned leads and identify customer needs
• Qualify and separate leads for further consultation and sales follow-up
• Handle inbound sales enquiries from interested parents and students
• Recommend suitable courses and learning programs based on customer needs
• Support the full sales cycle, from first contact to enrolment closing
• Build rapport with parents and deliver a positive customer experience
• Maintain accurate customer records and update lead status in the system
• Work closely with the team to achieve individual and team sales targets
• Be available to support sales activities on both weekends

Requirements

• 0–3 years of experience in sales, telesales, retail, F&B, customer service, hospitality, or other customer-facing roles
• Fresh graduates are welcome to apply
• Strong interest in sales and confidence in speaking with customers over phone, chat, and in person
• Positive, proactive, and target-driven mindset
• Comfortable with cold calling, follow-up, and sales closing
• Willingness to learn and grow in a fast-paced environment
• Passion for education and helping children access meaningful learning experiences
• Must be available to work on both Saturday and Sunday
• Good written and spoken Chinese and English

What We Offer

• Clear career progression and development opportunities
• On-the-job training and support for junior team members
• Competitive base salary with attractive commission and performance incentives
• Opportunity to join a fast-growing education technology company
• Paid annual leave and birthday leave
• Hybrid working arrangement
• Medical insurance coverage