Junior Sales Executive

Job Summary

We are looking for a motivated Junior Sales team member to support and develop our sales activities. You will learn about marble, granite, and natural stone restoration and maintenance services, handle customer enquiries, follow up on quotations, and develop new business opportunities.

Responsibilities

Respond promptly to sales enquiries via phone, WhatsApp, email, and other platforms to provide accurate information and support customer needs

Follow up with potential and existing customers to nurture relationships and advance sales opportunities

Prepare clear and detailed quotations and sales proposals to support customer decision-making

Schedule and coordinate site appointments between customers and the operations team to ensure smooth project execution

Assess customers’ requirements and recommend appropriate marble, granite, and natural stone restoration services

Actively pursue closing sales by following up on quotations and addressing customer concerns

Generate new customer leads through calls, emails, referrals, and other sales activities to expand the client base

Maintain positive relationships with existing customers to encourage repeat business and referrals

Collect customer feedback after project completion to identify future sales opportunities and improve service quality

Keep accurate records of enquiries, quotations, and sales follow-ups for reporting and tracking purposes

Collaborate closely with Operations and Management teams on confirmed projects to ensure customer satisfaction

Support promotional efforts targeting residential, commercial, hotel, condominium, and corporate customers

Meet or exceed individual and company sales targets through effective sales strategies and customer engagement

Perform other sales-related duties as assigned by Management to support business growth

Preferred competencies and qualifications

Minimum GCE N/O Level, NITEC, Diploma, or equivalent

Fresh graduates or candidates with little sales experience are welcome to apply

Experience in sales or customer service is advantageous

Background in construction, renovation, interior design, building materials, or property-related industries is beneficial

Proficient communication and interpersonal skills to engage customers effectively

Comfortable using phone, WhatsApp, and email for customer communication

Basic knowledge of Microsoft Office applications

Ability to use social media and online platforms for sales prospecting

Willingness to learn about marble, granite, and natural stone restoration services

Self-motivated with a proactive approach to customer acquisition

Ability to work independently and collaboratively within a team

Responsible with strong follow-up skills to ensure customer satisfaction