Junior Service Tech

Description:

Junior Service Technicians at Autowash are early-career professionals who have proven they can work independently, troubleshoot common issues, and maintain equipment reliability across our sites. You’re no longer a trainee — you’re trusted to close out routine service tickets, support site uptime, and represent the service team with professionalism.

This role builds the foundation for growth into Senior Technician status, with continued mentorship and increasingly complex responsibilities over time.

Primary Responsibilities

• Site-Level Repairs
  • Independently resolve low to mid-level service tickets involving pumps, motors, sensors, and basic controls.
  • Perform preventive maintenance and report long-term issues or site trends.
  • Calibrate chemical flow rates and adjust water systems to meet standard performance metrics.
• Problem Solving & Troubleshooting
  • Use diagnostic tools and software to identify mechanical or electrical issues.
  • Communicate directly with Operations staff to understand symptoms and define next steps.
  • Escalate complex issues and assist Senior Technicians with major repairs or installations.
• Documentation & Communication
  • Record service tickets in MaintainX with complete descriptions, parts used, and resolution notes.
  • Track recurring issues and notify management of patterns that may impact uptime.
  • Communicate with warehouse and parts team to ensure accurate tools and inventory.
• Training & Development
  • Continue developing expertise across multiple car wash systems and site types.
  • Shadow Senior Technicians for high-level repairs or system upgrades.
  • Participate in safety, chemical handling, and SOP certification programs.

Requirements:

Requirements

• Experience: 1–3 years in a maintenance, industrial, or mechanical field. Prior car wash experience preferred but not required.
• Skills:
  • Mechanical/electrical aptitude
  • Familiar with wiring, pneumatics, hydraulics, and water systems
  • Strong documentation and communication habits
• Certifications: Will complete or already hold Autowash maintenance and chemical safety certifications.
• Attitude: Reliable, solutions-focused, and coachable with a desire to grow into Senior Technician status.