Junior Solution Sales Engineer

About the role

The role involves identifying customer needs, recommending suitable digital solutions, preparing proposals, supporting project delivery and building long-term customer relationships.

Key responsibilities

• Identify and develop new business opportunities to achieve sales targets.
• Engage customers to understand business requirements, challenges and objectives.
• Recommend and present suitable digital transformation, workflow and document management solutions.
• Prepare proposals, quotations, solution designs and Scope of Work (SOW) documents.
• Conduct solution demonstrations, workshops and requirement-gathering sessions.
• Work closely with technical and delivery teams to ensure successful project implementation.
• Maintain strong customer relationships and identify upselling and cross-selling opportunities.
• Support project handover, customer adoption and ongoing account growth.

Requirements

• Diploma or Bachelor's Degree in Business, IT, Computer Science or related field.
• Minimum 2 years' experience in sales, business development, solution consulting or customer-facing IT roles.
• Strong communication, presentation and relationship management skills.
• Ability to understand business requirements and recommend practical solutions.
• Self-motivated, results-driven and able to work independently.
• Proficiency in English and Bahasa Malaysia; Bahasa Cina is an added advantage.