Junior System Administrator

Job Overview
We are looking for a Junior System Administrator who will be responsible for day-to-day IT support, desktop and system administration, hardware/software inventory, and basic Linux server administration.
The ideal candidate should have hands-on experience supporting Windows, macOS, and Linux systems, troubleshooting desktop and network-related issues, managing IT assets, and performing basic Linux server administration tasks.
Key Responsibilities
Desktop & End-User Support

• Provide first-level technical support to employees for hardware, software, and operating system issues.
• Install, configure, and troubleshoot Windows, macOS, and Linux workstations.
• Troubleshoot system performance, application, printer, Wi-Fi, LAN, and peripheral issues.
• Configure laptops, desktops, monitors, printers, and other IT equipment.
• Manage user accounts, system access, and basic permissions.
• Assist employees with software installation, updates, and configuration.
• Provide remote and on-site technical support when required.
• Maintain proper documentation of recurring issues and solutions.

IT Inventory & Asset Management

• Maintain an up-to-date inventory of laptops, desktops, monitors, networking equipment, peripherals, and other IT assets.
• Track asset allocation, employee assignment, serial numbers, warranties, and asset status.
• Maintain records for newly purchased, transferred, repaired, and retired equipment.
• Perform periodic physical verification of IT assets.
• Coordinate hardware procurement, replacement, repair, and disposal.
• Ensure proper documentation when equipment is issued to or returned by employees.

Linux Server Administration

• Perform basic administration of Ubuntu/Debian Linux servers.
• Monitor server health, CPU, RAM, disk space, and system availability.
• Manage users, groups, permissions, SSH access, and basic sudo configuration.
• Install and update packages using apt.
• Troubleshoot basic Linux services and application issues.
• Manage systemd services and review system/application logs.
• Perform basic server backup and restore operations.
• Monitor disk usage and perform basic server maintenance.
• Assist senior system administrators with server deployment, migration, and troubleshooting.
• Follow security best practices for SSH, user access, updates, and server configuration.

Networking & Security Support

• Troubleshoot basic LAN, Wi-Fi, DNS, DHCP, VPN, and internet connectivity issues.
• Understand basic TCP/IP networking concepts.
• Assist with firewall and network troubleshooting.
• Support endpoint security, antivirus, system updates, and security policies.
• Escalate complex networking and security issues to senior team members.

Documentation & Operations

• Maintain IT documentation, system records, and troubleshooting procedures.
• Follow IT support and change-management procedures.
• Create and maintain internal knowledge-base documentation.
• Monitor open support requests and ensure timely resolution.
• Escalate critical or complex issues to the appropriate senior administrator.

Required Skills

• 1–3 years of experience in IT support, desktop support, or system administration.
• Good hands-on knowledge of Windows, macOS, and Linux.
• Basic Linux server administration experience.
• Good understanding of Linux command-line operations.
• Knowledge of users, groups, permissions, SSH, systemd, and package management.
• Basic networking knowledge: TCP/IP, DNS, DHCP, LAN/Wi-Fi, VPN.
• Hardware and software troubleshooting skills.
• Experience with IT asset/inventory management.
• Good troubleshooting and problem-solving skills.
• Ability to document technical issues and solutions.
• Good communication and interpersonal skills.

Pay: Up to ₹20,000.00 per month

Work Location: In person