Junior System Engineer - Windows / M365 / AD / East

Responsibilities:

• Provide technical support for customer IT environments, including PCs, servers, Microsoft 365, networking, backup, and security solutions
• Support and deploy Microsoft 365 services such as Exchange Online, SharePoint, OneDrive, Teams, Entra ID, MFA, and basic security settings
• Assist with Microsoft Intune device enrolment, policy deployment, endpoint configuration, and troubleshooting
• Support Windows Server environments including Active Directory, DNS, DHCP, file services, GPO, patching, and basic hardening
• Assist in server migration, cloud migration, email migration, backup configuration, and endpoint security deployment projects
• Monitor and troubleshoot backup, antivirus, server, and network alerts using tools such as Acronis, Sophos, Zabbix, or similar platforms
• Perform onsite and remote troubleshooting for customers
• Prepare technical documentation, handover notes, inventory records, and service reports
• Work with vendors and internal teams to resolve escalated issues
• Support cybersecurity improvement tasks such as MFA rollout, endpoint protection, patching, backup review, and basic audit evidence collection

Requirements:

• 2–3 years of IT infrastructure or systems support experience

• Experience supporting SME customers or managed services environments

• Able to handle both support and project deployment work

• Willing to work overtime when required for project deployments, maintenance activities, or urgent support issues. Overtime work will be compensated in accordance with company policy.

• Comfortable with onsite customer visits when required

• Good troubleshooting mindset and willingness to learn new technologies

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref10(at)trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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