Junior System Engineer – Windows / M365 / Infrastructure

Junior System Engineer – Windows / M365 / Infrastructure

We are looking for a Junior System Engineer to provide technical support across user, systems and infrastructure environments.

This role is suitable for an experienced IT Support or Desktop Support Engineer who is ready to progress into L2 systems and infrastructure support and gain broader technical exposure.

Key Responsibilities

• Handle escalated technical issues requiring deeper troubleshooting beyond first-level support.
• Support Windows Server, Active Directory, DNS, DHCP and file/print services.
• Perform Microsoft 365 administration and troubleshooting.
• Troubleshoot network connectivity, VPN and related infrastructure issues.
• Assist with server maintenance, patching and system health checks.
• Support VMware / Hyper-V virtual environments.
• Perform backup and recovery tasks.
• Assist with firewall and security-related support activities.
• Document technical resolutions and root-cause findings.
• Work with senior engineers, vendors and application teams to resolve more complex incidents.

Requirements

• Around 2–3 years of experience in IT Support, Desktop Support, System Support or a related role.
• Good hands-on troubleshooting experience in Windows environments.
• Experience with Active Directory and Microsoft 365.
• Basic knowledge of Windows Server administration.
• Good understanding of networking concepts such as TCP/IP, DNS, DHCP and VPN.
• Good troubleshooting, problem-solving and communication skills.
• Keen to develop deeper technical skills across systems and infrastructure.

Advantageous

Exposure to any of the following would be beneficial but is not mandatory:

• VMware / Hyper-V
• Firewalls
• Backup solutions
• Azure / AWS
• Endpoint security / EDR
• PowerShell or other scripting

Career Development

This role provides an opportunity to progress beyond end-user support and gain broader hands-on experience across servers, Microsoft 365, networking, virtualization, security and cloud environments.

Candidates currently working in IT Support, Desktop Support or System Support who are ready to take the next step into L2 systems and infrastructure support are encouraged to apply.

Interested candidates may apply and we will review your profile and contact shortlisted candidates for further discussion.

People Connects Pte Ltd
EA Licence No. 25C3002
Lim Liang (Jason)
CEI Reg. No. R2157225