Technology Focused. Client Driven.

LEADING TECH TRANSFORMATION TO UNLOCK HUMAN POTENTIAL

Our mission is to help IT professionals do more with less. As a premier technology solutions provider, our certified engineers and technology experts work with organizations to develop customized solutions that meet specific requirements.

• We go beyond technical solutions to build long-term relationships.
• We empower our employees to do what's right for the client, and we recognize that a healthy workplace is essential for long-term success.
• We offer competitive salaries and benefits, as well as opportunities for professional development.

Join our team of talented and dedicated individuals as we take on our next challenge–together.

Our Commitment to Excellence

• Integrity: We act with uncompromising ethics in all we do, building trust through honest and respectful relationships. As our first core value, this serves as the foundation for all others.
• Teamwork: We are committed to a “one company, one team” environment, where our best work is produced through collaboration and support.
• Innovation: We encourage the exploration of new ideas and strive for continuous improvement, satisfying clients with groundbreaking technology solutions and superior quality, value, and service.
• Expertise: We leverage our colleagues’ diverse strengths and centuries of combined experience to serve as trusted advisors to our clients, helping them achieve their business goals.
• Dependability: We work tirelessly to earn our reputation by demonstrating consistent behaviors, delivering promised results, and applying the same level of service to each of our clients.

Wonder What it’s Like Working at Total?

What is it like to work at Total Communications?

Working at Total Communications means being part of a dynamic and exciting team-oriented environment. It's fun, innovative, and challenging, offering a learning environment where you have the chance to grow and take on new responsibilities.

Do you accept proactive applications even if I can’t find a role that fits my professional background?

We’re always looking for top talent, so if you don’t see a particular position, send an email to [email protected] with your resume and cover letter describing why you would be a great fit.

Do I have to have a technology background to work at Total?

No. While many of the roles at Total do require technological experience, there are others that do not, such as in marketing, sales, finance, and human resources. If you have a strong interest in technology and are willing to learn, you can still have a successful career at Total without a formal technical background.

What can I expect after submitting my resume?

Upon applying for a position, our team will review your qualifications and contact you for further discussion if your skillset meets the needs of the role.

Does Total conduct pre-employment verifications

Yes. Pre-employment verifications are based on job requirements, and may include, but are not limited to: medical, drug, criminal background, education, citizenship, professional reference and/or skills assessment.

We Put Our People First

Flexible / Hybrid Work Arrangements

We offer a variety of work arrangements, including hybrid and remote roles. The specific work arrangements for each role may vary depending on your location.

Comprehensive Compensation and Benefits

We offer a comprehensive compensation and benefits package, including competitive salaries, performance-based bonuses, comprehensive healthcare benefits.

Industry Pioneer

For more than 40 years, Total has been on the leading edge of technology, developing meaningful, longstanding partnerships along the way.

Supportive and Collaborative Environment

Boasting a company tenure of 18 years, Total’s foundation has been built upon years of teamwork and expertise building technology solutions for businesses of all sizes.

Paid Time Off

Total encourages employees to take time away from the daily grind to refresh and recharge through our generous paid time off and company holidays.

Employee Referral Program

Our employees are our best recruiters and that's why we offer a generous referral bonus program. Refer an external candidate who is hired into a full-time position, and you can earn up to a $5,000 bonus.

Join Us in Shaping the Future of Technology

Our focus starts and ends with our clients, partners and teammates. If you’re a client-centric professional ready to innovate and collaborate with an amazing team, we want to hear from you!

Junior Systems Engineer – Infrastructure & Cloud

Junior Systems Engineer – Infrastructure & Cloud
Location: East Hartford, CT (Hybrid/Travel to Customer Sites)
Employment Type: Full-Time

About Total Communications
Total Communications is a leading technology solutions provider serving commercial, education, healthcare, government, and enterprise customers throughout New England. We design, deploy, and support modern IT infrastructure including networking, virtualization, cloud, collaboration, cybersecurity, storage, backup, and disaster recovery solutions.
Our engineers work directly with customers on projects ranging from server refreshes and virtualization to Microsoft Azure deployments, Cisco networking, unified communications, and enterprise infrastructure modernization.

Total Communications is looking for a Junior Systems Engineer to join our Technical Services team.
This is an opportunity for someone early in their IT career who has developed a strong technical foundation and is ready to move beyond basic IT support into enterprise infrastructure, virtualization, cloud, backup/disaster recovery, and project-based engineering.
We're looking for someone who understands the fundamentals, enjoys figuring out how things work, takes ownership of problems, and wants to develop into a well-rounded infrastructure engineer.

What You'll Work On
As part of our engineering team, you'll gain hands-on experience supporting and implementing technologies including:

• Windows Server and Active Directory
• Microsoft Hyper-V and VMware vSphere
• Microsoft 365 and Entra ID
• Datto backup and disaster recovery
• NinjaOne
• Cisco and Meraki infrastructure

You'll work alongside experienced engineers on customer projects while gradually taking ownership of increasingly complex implementations and support issues.

What You'll Do

• Install, configure, and troubleshoot Windows Server environments
• Assist with VMware and Hyper-V deployments and migrations
• Support Microsoft Azure and Microsoft 365 environments
• Configure and troubleshoot backup and disaster recovery solutions
• Assist senior engineers with server, storage, virtualization, and cloud projects
• Work directly with customers to resolve technical problems
• Create and maintain accurate technical documentation
• Learn new technologies and develop deeper areas of technical expertise

What We're Looking For
You don't need to check every box. We're more interested in your technical foundation, initiative, and ability to learn.
A strong candidate will have some combination of:

• 1–3 years of professional IT experience, or equivalent hands-on technical experience
• Working knowledge of Windows Server
• Understanding of Active Directory, DNS, DHCP, and basic networking
• Exposure to VMware, Hyper-V, or another virtualization platform
• Familiarity with Microsoft 365
• Basic understanding of servers, storage, networking, and virtualization
• Strong troubleshooting and problem-solving skills
• Ability to communicate professionally with customers
• A demonstrated interest in learning new technologies

Experience with Microsoft Azure, Hyper-V, PowerShell, Entra ID, Datto, NinjaOne, Cisco, Meraki, or HPE infrastructure is a plus.

What Will Make You Stand Out
We're especially interested in candidates who are curious, motivated, and goal-oriented.
Maybe you built a home lab because you wanted to understand virtualization. Maybe you've been studying Azure outside of work. Maybe you're working toward a Microsoft or Cisco certification. Maybe you're the person on your current team who volunteers to figure out something nobody has worked with before.
Certifications
Certifications are helpful but not required. Relevant certifications include:

• Microsoft Azure Fundamentals (AZ-900)
• Microsoft Azure Administrator (AZ-104)
• Cisco CCNA
• CompTIA Network+
• CompTIA Server+
• CompTIA Security+

Equivalent hands-on experience, labs, training, and demonstrated technical ability are equally important.

What This Position Is — and Isn't
This is not a traditional end-user help desk position.
Total Communications works with commercial, healthcare, education, government, and enterprise customers on infrastructure projects, complex technical issues, and technology modernization.
You'll have the opportunity to learn from experienced engineers across networking, collaboration, security, virtualization, storage, backup, and cloud technologies while developing your own areas of expertise.
We're looking for someone who wants that opportunity and is ready to grow into it.