Junior Technical Support Engineer (Mandarin Speaker)

Job Descriptions:

• Involves in the delivery of telecommunication software projects.
• Responsible for technical support activities including System Configuration, Business operation, System Upgrading.
• Provide 2nd or 3rd level technical support to existing and new customers.
• Responsible for preparation, creation, and test execution for any testing phase of the project.
• Liaison with external parties and vendors to support integration and troubleshooting.
• Responsible for as assigned by the Project Manager.

Job Requirements:

• Fluent in Mandarin is a must.
• Those who are currently completing their thesis or fresh graduates are welcome to apply.
• Candidate must possess at least Bachelor's Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent.
• Having one of the technical skills such as database (MySQL, PL/SQL), Linux, Python, Shell script.
• Having experience in telecommunication BSS projects is an added advantage.
• Resourceful, good analytical and problem-solving skills with positive customer service attitude.
• Self-motivated, teamwork and able to work independently.