Junior Technician

Key Responsibilities

• Diagnose and troubleshoot desktop, laptop, hardware, software and basic network issues.
• Perform PC/laptop setup, formatting, Windows installation, driver installation and software configuration.
• Upgrade and replace components such as RAM, SSD, HDD, GPU and other computer hardware.
• Assemble and test custom desktop PCs and gaming PCs.
• Assist with CCTV, networking, Wi-Fi, printer and other IT equipment installation.
• Perform basic preventive maintenance and equipment servicing.
• Provide technical support to walk-in and business customers.
• Assist with on-site installation and troubleshooting when required.
• Test newly received products and customer devices where necessary.
• Maintain proper service records and technical documentation.
• Work closely with the sales team to provide technical advice and suitable product recommendations.
• Keep up to date with new computer hardware, technology and IT products.

Requirements

• Certificate/Diploma in IT, Computer Science, Computer Engineering or related field is preferred.
• Fresh graduates are encouraged to apply.
• Basic knowledge of computer hardware, Windows and networking.
• Hands-on interest in PC building and troubleshooting is an advantage.
• Knowledge of CCTV and networking is an added advantage.
• Willing to learn new technologies and products.
• Responsible, punctual and able to work independently as well as in a team.
• Good communication and customer service skills.