Junior Workday Analyst

We are seeking a motivated and detail-oriented Junior Workday Analyst to join our Global HR Systems team. This is an excellent opportunity for someone looking to build a career in HR technology and Workday administration.

The Junior Workday Analyst will support the maintenance, configuration, testing, reporting, and continuous improvement of the Workday platform across a global organisation. Working closely with HR, Payroll, Reward, Talent, Finance, and IT teams, the successful candidate will help ensure data integrity, system effectiveness, and a positive user experience for employees and managers worldwide.

Key Responsibilities

Workday Administration & Support

• Provide first and second-line support for Workday users globally.
• Investigate and resolve Workday issues, escalating complex matters as appropriate.
• Monitor and manage Workday support tickets and service requests.
• Assist with maintaining system security roles and access permissions.

Data Management

• Support data audits and validation activities to ensure HR data accuracy.
• Identify and resolve data quality issues.
• Assist with mass data uploads using Enterprise Interface Builder (EIB) and spreadsheet templates.
• Ensure compliance with data privacy and governance requirements.

Reporting & Analytics

• Create and maintain standard Workday reports and dashboards.
• Support stakeholders with reporting requests and HR metrics.
• Assist in analysing workforce data and identifying trends.

Configuration & Enhancements

• Support Workday configuration activities under the guidance of senior analysts.
• Participate in testing for system updates, enhancements, and new functionality.
• Document business requirements, process flows, and configuration changes.
• Assist with Workday bi-annual release testing and impact assessments.

Global HR Process Support

• Partner with HR teams across multiple countries to support core HR processes.
• Help maintain process documentation and user guides.
• Support initiatives related to recruitment, onboarding, compensation, talent management, learning, and performance management.

Continuous Improvement

• Identify opportunities to improve system processes and user experience.
• Contribute ideas to drive automation and operational efficiency.
• Stay informed about new Workday features and best practices.

Skills & Experience

• Degree in Human Resources, Business, Information Systems, Technology, or related discipline.
• 1-2 years of experience in HR, HRIS, payroll, business systems, or data administration.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Strong Microsoft Excel skills.
• Good communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service orientation.
• Preferably with an understanding of HR processes and employee lifecycle activities.
• Preferably with experience in reporting, data analysis, or system testing to support HR system improvements.
• Preferably familiar with Workday modules including HCM, Recruiting, Compensation, Talent & Performance, Expenses, Absence and Security.

Key Competencies

• Attention to Detail
• Analytical Thinking
• Problem Solving
• Teamwork and Collaboration
• Customer Focus
• Learning Agility
• Continuous Improvement Mindset
• Adaptability in a Global Environment