Kaimanaaki

The Compassion Soup Kitchen is more than a place where meals are served – it is a place of manaakitanga, connection, dignity, and belonging. We provide hot, nourishing meals in a safe and welcoming environment while supporting the wellbeing of those who access our services.

We are looking for a compassionate and dependable Kaimanaaki for 6 hours each Saturday (6:30 -09:30 and 15:00 - 18:00) to join our team on a permanent part-time basis, with the option to pick up some additional shifts. This role provides an opportunity to make a meaningful difference in the lives of others while working alongside a dedicated team of staff and volunteers.

About the Role

As a Kaimanaaki, you will help create a welcoming and safe environment for our guests by:

• Greeting and welcoming guests with warmth and respect.
• Supporting meal service alongside kitchen staff and volunteers.
• Building positive relationships with guests and providing social support.
• Assisting with de-escalation and responding appropriately to challenging situations.
• Helping maintain a safe environment by following Health and Safety procedures.
• Supporting the kaupapa, values, and Code of Conduct of the Compassion Soup Kitchen and Sisters of Compassion Group.
• Working collaboratively with staff, volunteers, and community services to support guest wellbeing.

About You

We are seeking someone who:

• Has a warm, respectful, and non-judgmental approach to working with people.
• Enjoys building relationships and connecting with a diverse range of people.
• Can remain calm and use sound judgement in challenging situations.
• Works well as part of a team and is willing to assist wherever needed.
• Has strong communication and interpersonal skills.
• Demonstrates reliability, punctuality, and a positive attitude.
• Has an understanding of, or willingness to learn about, Te Tiriti o Waitangi, Te Reo Māori, and Tikanga Māori.

Experience and Qualifications

The following would be advantageous:

• Experience working or volunteering with vulnerable communities.
• Experience supporting people experiencing homelessness, addiction, or mental health challenges.
• Experience in hospitality, customer service, community work, or social services.
• Knowledge of de-escalation techniques and managing challenging behaviour.
• Qualifications in wellbeing, community work, mental health, addictions, hospitality, or a related field. (Not Essential)

What We Offer

• Meaningful work that makes a difference in the community.
• A supportive and values-driven team environment.
• Ongoing training and professional development opportunities.
• Opportunities to pick up additional shifts and provide staff cover when available.
• The chance to be part of the mission and values of the Sisters of Compassion.

Applications

If you are passionate about creating a welcoming space for others and want to contribute to a community built on respect, dignity, and compassion, we would love to hear from you.

To apply, please submit your CV and a brief cover letter outlining your interest in the role.

"Every person who walks through our doors deserves to be welcomed with dignity, respect, and compassion."