Kaizen Promotion Operator

Role & responsibilities

Job Description Kaizen Promotion Officer (KPO)

Position Title: Kaizen Promotion Officer (KPO)
Reports To: Kaizen Steering Committee
**Location:**respective site

Role Purpose

To drive Continuous Improvement (Kaizen/Lean) activities across the organization by promoting, facilitating, and sustaining Kaizen initiatives, training employees, auditing implementation, and ensuring measurable results in efficiency, quality, cost, safety, and customer satisfaction.

Key Responsibilities

1. Kaizen Promotion & Deployment

Drive continuous improvement activities across departments and teams.

Promote Lean/Kaizen concepts throughout the organization.

Deploy Lean/Kaizen practices within the supply chain as applicable (including vendors).

1. Training & Capability Building

Organize and deliver Kaizen training programs across teams.

Develop and mentor new trainers in Kaizen concepts.

Maintain and display Kaizen concepts (Muda, Mura, Muri; KCM basics) in the Kaizen Gallery.

1. Audits & Reviews

Conduct follow-up audits for 5S, Autonomous Maintenance (AM), and Kaizen workshops.

Prepare and present reports, before/after results, and financial gains from projects.

Coordinate Steering Committee review meetings and reviews with consultants (e.g., GKW).

1. Measurement & Reporting

Define and monitor KPIs for improvement projects.

Ensure calculation of gains (cost savings, productivity, quality improvements, safety, scrap reduction).

Maintain Obeya room and Kaizen Gallery to display progress and achievements.

1. Communication & Motivation

Design and implement reward/recognition schemes for Kaizen participation.

Communicate progress of Kaizen journey via visual boards, flipcharts, and digital dashboards.

Act as a culture champion to drive change management across teams

Skills & Qualifications

• Hands-on presence at Gemba (shop floor), close to operations.
• Ability to involve everyone (top to bottom) in improvement culture.
• Strong discipline in documentation and follow-up.
• Positive mindset: small improvements leading to big impacts.

Preferred candidate profile

• Graduate in Engineering/Management or equivalent experience.
• Certified in Kaizen/Lean (preferred) or willing to undergo certification from Kaizen Institute.
• 37 years’ experience in manufacturing/operations environment.
• Strong knowledge of 5S, Kaizen tools, PDCA, root cause analysis, Lean principles.
• Good facilitation, communication, and coaching skills.
• Analytical mindset with ability to calculate and present financial/operational gains.

Working Environment - Dedicated Kaizen Room (KPO Office) equipped with: Screens, pinboards, flipcharts, projector, and internet, Display of ongoing and completed projects with before/after visuals. Meeting space for 5–6 people for workshops and reviews.

Key Attributes of a Successful KPO

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