Kennel Supervisor

Job Title: Kennel Supervisor

Location: Jackson Springs, NC

Reports To: Kennel Manager
Job Type: Full-Time

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Job Summary:

The Kennel Supervisor is responsible for overseeing the day-to-day care of animals and supervising kennel staff to ensure a clean, safe, and compassionate environment for all animals. This position plays a key role in maintaining high standards of animal welfare, cleanliness, and customer service, and serves as the liaison between kennel attendants and management.

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Key Responsibilities:

• Supervise daily operations of the kennels, including feeding, cleaning, walking, and general animal care
• Follow Veterinary updated SOP’s on kennel sanitation/contamination protocols
• Assign tasks to kennel attendants and monitor staff performance
• Manage time and attendance software
• Complete annual evaluations, disciplinary reports, and incident reports
• Train and support new team members in daily procedures and safety protocols
• Monitor the health and behavior of animals; report concerns to the manager or veterinarian
• Maintain high standards of cleanliness and sanitation throughout the facility
• Ensure accurate recordkeeping for feeding, medication, and behavior observations
• Assist in administering medications or treatments as directed by veterinary staff
• Coordinate with veterinary or training departments as needed
• Handle minor staff or animal incidents and escalate serious issues to the kennel manager
• Support emergency procedures and facility safety protocols

Qualifications:

• High school diploma or equivalent; additional training in animal care a plus
• 1–3 years of experience in a kennel, animal shelter, or veterinary setting
• Prior supervisory or leadership experience preferred
• Strong communication and organizational skills
• Ability to work weekends, holidays, and flexible shifts
• Comfortable handling dogs of various sizes and temperaments
• Physically able to lift up to 50 lbs, bend, and stand for long periods

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Working Conditions:

• Indoor/outdoor kennel environment
• Exposure to noise, cleaning chemicals, animal hair, and occasional bites or scratches