Key Account Administrator

Job Overview

Job Title: Key Account Administrator

Company: TW Engineering Co Ltd

Location: Ilkeston (DE7 4RB)

Salary: Up to £14.50 p.h. DOE

Contract Type: Full-Time / Permanent

Sector: Office/Administration

We are a manufacturer and supplier of hand tools and consumables to some of the UK’s largest utility companies in the telecoms, gas, water and power generation/distribution sectors. Due to growth and expansion at our Head Office in Ilkeston, we are looking to recruit a Key Account Administrator at our Head Office in Ilkeston.

We are looking for a personable, confident individual as this role will be responsible for all aspects of administration for several key clients. Your core duties will include:

· Process and expedite incoming orders.

· Be the first point of contact for all order related queries.

· Maintaining sufficient stock levels through purchasing channels.

· Having regular contact with clients over the phone and by email.

· Carry out other reasonable general office duties as requested.

We want to hear from you if you are passionate about delivering high levels of customer service.

Successful candidates should also have the following skills and experience:

· Be highly organised.

· Have excellent attention to detail.

· Strong verbal and written communication skills.

· Have experience of working with Sage 200 (or other order processing and invoicing systems).

· Be a confident user of Microsoft Office products with a high skill level in MS Excel.

· Experience equivalent to two years’ administration experience.

· Have a professional and confident telephone manner.

· Have the ability to work accurately at speed in a fast paced environment

· Be able to work well within a small team yet be able to work using their own initiative.

· Be hardworking, reliable, trustworthy, motivated, committed and loyal.

· Be able to manage time effectively to meet strict deadlines.

This is a full-time role (39hrs) working from 8.00am to 4.30pm from Monday to Thursday and 8.00am to 3.30pm on Friday in a small and friendly team, other hours may be considered. In return we will pay you a competitive rate of pay dependent upon experience, 20 days’ annual leave (plus bank holidays).

Pay: Up to £14.50 per hour

Expected hours: 39.0 per week

Application question(s):

• Are you highly proficient in MS Excel?
• Have you experience in working with Sage 200?

Experience:

• Administration: 2 years (required)

Work Location: In person