Key Account Director

Who you are

• Enterprise Sales Experience: Proven experience in selling strategic, enterprise-level solutions, particularly in areas like supply chain management (SCM), ERP, or business intelligence (BI)
• Industry Expertise: Experience selling to grocery, convenience, big box, apparel, or similar retail-oriented industries is preferred
• Complex Deal Closing: Demonstrated ability to close new name accounts and manage complex deals involving multiple constituencies
• Consultative Sales Skills: Experience with a consultative, value-proposition-driven sales methodology
• Communication Skills: Excellent presentation, communication, and influencing skills to articulate complex solutions and business cases
• Proactive and Independent: Ability to work independently, with sophistication, and proactively

What the job involves

• Reports to: Sr. Vice President of Sales, North America
• A “Key Account Director” at RELEX is a senior professional sales role responsible for managing and growing relationships with a portfolio of the company’s most strategic and high-value clients
• This position involves developing and executing account strategies, identifying new opportunities, driving pipeline growth, closing complex deals, and ensuring client delight and satisfaction by linking RELEX’s supply chain orchestration software solutions to the clients’ operational needs and business goals
• Strategic Relationship Management: Build and maintain high-level relationships with executive decision-makers within key client organizations
• Revenue Growth: Lead efforts to identify opportunities and grow revenue within the assigned account portfolio
• Account Strategy: Develop and execute relevant account strategies to drive pipeline growth and close deals within agreed-upon timelines
• Value Proposition: Understand the client’s operations and strategies to articulate how RELEX’s solutions can provide high-value propositions beyond just technology
• Sales Execution: Qualify prospects, provide accurate sales forecasts, and report on sales progress
• Cross-Functional Collaboration: Work with senior management, internal teams (like development, marketing, and services), and cross-functional teams to ensure the successful delivery of sales propositions and the achievement of revenue goals
• Executive Engagement: Act as the main point of contact for key clients, resolving issues and creating value for the accounts

Benefits

• Hybrid, office and fully remote options (hybrid and office as standard)
• Health Insurance, Occupational Health Services and Employee Assistance Programme
• Modern offices with free snacks, drinks and a warm welcome for dogs
• Two paid charity days every year for volunteering
• An annual bonus
• Two paid team days every year