Key Account Executive (7-11)

About the role:

S.Khonkaen Foods Public Company Limited is seeking a Key Account Executive (7-11) to join our dynamic sales team in Bang Na, Bangkok. This is a full-time position that plays a crucial strategic role in managing and developing our relationship with one of Thailand's largest retail chains. As Key Account Executive, you will be responsible for driving sales growth, ensuring product availability, and maintaining strong partnerships with 7-Eleven to support our business objectives. This role is essential to our continued success in the modern retail sector and offers significant opportunity for impact within a fast-paced commercial environment.

Key responsibilities:

• Develop and execute comprehensive sales strategies specifically tailored to the 7-Eleven account to maximise revenue and market penetration
• Manage day-to-day account operations, including order processing, delivery schedules, and inventory management across the 7-Eleven network
• Build and maintain strong relationships with key stakeholders at 7-Eleven, including merchandisers, category managers, and store operations teams
• Monitor sales performance and market trends, providing regular reports and insights to senior management
• Coordinate promotional campaigns and in-store marketing initiatives to enhance product visibility and drive consumer demand
• Resolve customer issues and complaints promptly, ensuring high levels of satisfaction and retention
• Conduct regular store visits to assess product placement, quality standards, and competitive positioning
• Collaborate with the internal supply chain, logistics, and marketing teams to ensure seamless account servicing
• Identify growth opportunities and develop action plans to expand our product portfolio within the 7-Eleven channel
• Maintain accurate records and documentation of all account activities, sales data, and customer interactions

What we're looking for:

• Proven experience (3+ years) in key account management, preferably within the food and beverage or FMCG industry
• Demonstrated success in managing large retail accounts, particularly with modern trade channels such as convenience stores or supermarkets
• Strong knowledge of retail operations, merchandising standards, and trade marketing practices
• Excellent communication and negotiation skills with the ability to build lasting business relationships
• Results-oriented mindset with a track record of achieving or exceeding sales targets and KPIs
• Proficiency in Microsoft Office applications and experience with sales management systems or CRM software
• Strong analytical and problem-solving abilities with excellent attention to detail
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Flexibility and willingness to travel to multiple store locations as required
• Fluency in Thai and English; additional language skills are advantageous
• Bachelor's degree in business, marketing, sales or a related field is preferred