Key Account Executive

We are looking for a results-driven Key Account Executive to manage and grow key customer accounts within the retail sector. The successful candidate will be responsible for developing strong customer relationships, driving sales growth, ensuring excellent customer service, and working closely with internal teams to deliver a seamless customer experience.

This role is ideal for someone with experience in the food distribution or FMCG industry who enjoys building long-term partnerships and identifying new business opportunities.

Roles and Responsibilities:

·      Regular engagement with retailer’s buyers/category managers to ensure sales, distribution and merchandising opportunities are maximized.

·      Responsible for monthly forecast and planning of sales and key account management.

·      Coordinate with internal stakeholders (Production, Logistics, Ordering team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

·      Manage and monitor execution performance (brand location, range, stock availability, pricing, share of shelf etc) and active follow up with the team to resolve issues.

·      Propose new product listing, extension & upgrading into the Key Account.

·      Plan, negotiate and execute new launches, campaigns, price increases etc.

·      Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.

·      Ensure post promotional analysis takes place to measure effectiveness.

·      Responsible for submission of regular and timely sales and opportunity reports.

·      Gather and input competitor intelligence.

·      Price analysis of competitors’ products for company brand & pricing strategy.

·      Conduct store visits when required.

·      Any other ad-hoc duties.

Education and Work requirements:

• Degree with class 3 driving license, preferably with own car.
• Experienced in sales, FMCG industry, key account management, or relevant experience.
• Ability to multi-task.
• Strong communication and negotiation skills.
• Analytical with strong financial acumen & proficient in Microsoft Office.
• Hands on individual.