Key Account Executive

Responsibilities

• Manage and maintain strong relationships with assigned key accounts, acting as the primary point of contact.
• Develop account strategies and plans to achieve sales targets and drive revenue growth.
• Identify opportunities for upselling and cross-selling to maximize account potential.
• Prepare regular account reports, forecasts, and performance reviews for management and clients.
• Coordinate with internal teams to ensure timely delivery of products and services that meet client needs.
• Monitor industry trends and competitor activities to identify risks and opportunities.
• Resolve client issues promptly to ensure high levels of satisfaction and retention.
• Provide feedback and insights to internal teams for continuous improvement of products and services.

Requirements

• Possess a Bachelor’s Degree or Diploma in Business Administration, Marketing, Sales, or a related field.
• Minimum 2–3 years of working experience in sales, account management, or a related field (experience in FMCG or manufacturing industry will be an added advantage).
• Demonstrate strong communication, presentation, and negotiation skills.
• Proficient in English and Bahasa Malaysia; ability to communicate in Mandarin will be an added advantage.
• Strong analytical and problem-solving abilities with good attention to detail.
• Able to work independently and collaboratively with cross-functional teams.
• Possess own transport and willing to travel within Malaysia when required.