Key Account Executive

About the role

As a Key Account Executive at Sin Tai Hing Oyster Sauce Factory Sdn Bhd, you will be responsible for supporting the management and growth of key accounts, maintaining strong customer relationships, and contributing to sales growth.

Key responsibilities

• Manage and support key accounts to achieve sales targets and business objectives.
• Build and maintain good relationships with buyers, category managers, and customers.
• Coordinate sales activities, promotions, and account initiatives with key customers.
• Assist in negotiating pricing, promotions, and commercial terms in line with company guidelines.
• Monitor sales performance, market trends, and competitor activities to identify business opportunities.
• Ensure good product availability, merchandising standards, and promotional execution at customer outlets.
• Follow up on customer orders, deliveries, claims, and other account-related matters to ensure smooth operations.
• Work closely with Supply Chain, Finance, Marketing, and Trade Marketing teams to support customer requirements and business activities.
• Prepare regular sales reports and provide updates on account performance.

About you

• Minimum 2–3 years of experience in FMCG Sales, Key Account Management, or a related field.
• Experience in Modern Trade, supermarkets, retailers, or distributors is an advantage.
• Good communication, negotiation, and relationship-building skills.
• Good analytical, coordination, and problem-solving skills.
• Good understanding of FMCG sales, promotions, and account management.
• Proactive, responsible, detail-oriented, and results-oriented.
• Able to work independently and collaborate effectively with internal and external stakeholders.